Privacy Policy

Effective Date: 01/01/2025

1. Introduction

At Neelbus, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you access our services, including bus timetables, car rentals, and other features available on our platform. By using our website, you agree to the practices described in this policy.

2. Information We Collect

A. Personal Information

We may collect personal information when you:

  • Contact us through forms or email.
  • Use our services like car rental or inquire about bus schedules.
  • Sign up for future services like online ticket booking.

Examples of personal information:

  • Name
  • Email Address
  • Phone Number

B. Non-Personal Information

Automatically collected data includes:

  • IP address
  • Browser type and version
  • Device details
  • Pages visited on our website

3. How We Use Your Information

We use the information collected to:

  • Provide and enhance our services.
  • Respond to inquiries or customer support requests.
  • Send updates, service notifications, or promotional messages (only with your consent).
  • Monitor and improve website performance.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information. However, we may share data with:

  • Trusted partners for service delivery (e.g., payment gateways, hosting providers).
  • Legal authorities if required by law or to protect Neelbus’s rights.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our site. Cookies help us:

  • Recognize returning users.
  • Analyze site performance.

You can manage cookie preferences through your browser settings.

6. Data Security

We implement robust measures to safeguard your information, including:

  • SSL (Secure Socket Layer) encryption for data transmission.
  • Regular security audits and updates.

While we strive to protect your data, no method of transmission or storage is 100% secure.

7. Third-Party Links

Our website may include links to external websites. Neelbus is not responsible for the privacy practices of these third-party sites, and we encourage you to review their policies.

8. Your Rights

You have the right to:

  • Access your personal data.
  • Request corrections to inaccurate or incomplete information.
  • Opt out of receiving promotional communications.
  • Request the deletion of your data (subject to legal and operational obligations).

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Neelbus does not knowingly collect information from children under 13 years of age. If we discover such data has been collected, we will delete it promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please revisit this page regularly for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, reach out to us:
📞 Phone: +91 78640 10260
📧 Email: support@neelbus.in

Thank you for choosing Neelbus!